Privacy Policy

1. Information We Collect

We collect information about you in various ways when you use CaribTrends:

Account Information

• Name, email address, and password
• Profile information and avatar images
• Account preferences and settings
• Subscription and billing information

Usage Data

• Pages visited and features used
• Time spent on the platform
• Search queries and filter preferences
• Device and browser information
• IP address and location data

Content Data

• Profile scanning requests and results
• Region monitoring preferences
• Custom trend analysis queries
• User-generated content and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the CaribTrends service
• Process payments and manage subscriptions
• Generate AI-powered trend analysis and insights
• Send email notifications and weekly summaries
• Personalize your dashboard and recommendations
• Monitor and analyze usage patterns
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

• Payment processing through Polar
• Email delivery services
• Cloud hosting and data storage providers
• Analytics and monitoring services

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account data is retained while your account is active
• Usage data is typically retained for 2 years for analytics
• Payment information is retained as required for tax and accounting purposes
• Deleted account data is permanently removed within 30 days

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request a copy of your personal data in a portable format.

Correction

Update or correct inaccurate information in your account.

Deletion

Request deletion of your personal information, subject to legal requirements.

Communication Preferences

• Manage email notification preferences in your account settings
• Unsubscribe from specific email types using provided links
• Opt out of non-essential communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic platform functionality, authentication, and security.

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can manage cookie preferences through your browser settings.

8. Third-Party Services

CaribTrends integrates with third-party services that have their own privacy policies:

• Polar: Payment processing - see Polar's privacy policy
• Email Services: Newsletter and notification delivery
• AI Services: Content analysis and generation
• Cloud Providers: Data storage and hosting

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

10. Children's Privacy

CaribTrends is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of CaribTrends after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: [email protected]
• Subject: Privacy Policy Inquiry